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A package in Shiipp represents a physical parcel that has been received at the warehouse. Every package is tied to a customer, a carrier tracking number, and — once dispatched — a courier partner and flight manifest. Shiipp tracks each package from the moment it is scanned at intake all the way through to final delivery, giving both warehouse staff and courier partners full visibility at every step.

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Package Fields

The following fields make up a package record in Shiipp.
FieldDescription
package_idInternal UUID that uniquely identifies the package in the system
tracking_numberThe carrier-assigned tracking number (UPS, FedEx, DHL, etc.)
house_numberInternal warehouse reference number
user_codeThe identifier of the customer this package belongs to
first_name / last_nameCustomer name associated with the package
weightWeight in LBS
courier_nameThe name of the courier partner this package has been assigned to
courier_codeShort code identifying the courier partner
carrier_nameThe name of the carrier (shipping company) that transported the package
manifest_numberThe reference number of the flight manifest this package is assigned to, if any
shipperThe sender or vendor the package originated from
entry_date_timeThe date and time the package was logged into the system
statusThe current status of the package, derived from its assigned manifest

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Package Lifecycle

Packages move through a defined set of stages from intake to delivery. Use the steps below to understand where a package is at any point in time.
1

Received at Warehouse

A physical parcel arrives at your warehouse facility and is ready to be processed.
2

Logged

Warehouse staff scan or enter the carrier tracking number. Shiipp creates a package record and — if a matching prealert exists — automatically pre-fills the customer’s details.
3

Assigned to Courier

The package is associated with a courier partner who will be responsible for last-mile delivery.
4

Assigned to Manifest

The package is added to a flight manifest, grouping it with other packages headed to the same destination on the same flight.
5

Manifest Shipped

The manifest status changes to shipped, indicating the consolidated shipment has departed. All relevant courier partners are notified automatically.
6

Delivered

The manifest is marked completed and delivery is confirmed. The package lifecycle is closed.

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Key Features

Public Tracking

Customers can track their packages at /track.php using their carrier tracking number. No login is required.

Prealert Matching

When a package is scanned, Shiipp checks for a matching prealert and pre-fills the customer’s name, shipper, and description automatically — eliminating manual data entry.

CSV & XLSX Export

Export any filtered view of your package list to CSV or XLSX format for reporting, reconciliation, or handoff to external systems.

Courier Assignment

Packages are linked to a courier partner, ensuring each courier only sees the packages they are responsible for.

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Package Status

The status field on a package is derived from its assigned manifest. It reflects the highest lifecycle stage the manifest has reached.
The package has been logged but not yet assigned to a manifest. It is sitting in the warehouse awaiting dispatch planning.
Because package status is derived from the manifest, you cannot change a package’s status directly. Update the manifest status to move packages forward through the lifecycle.