This guide is for managers and above. You need at least the Manager role to create, edit, or change the status of a manifest.
Building a Manifest
Create a new manifest
Open the sidebar and click Manifests, then click New Manifest. A blank manifest form opens.
Enter the AWB number and flight details
Type the Air Waybill (AWB) number into the AWB field. Shiipp detects the airline automatically based on the numeric prefix:After entering the AWB, fill in the Flight Date and any Notes relevant to this shipment (e.g., special handling instructions or customs reference numbers).
- Caribbean Airlines
- AmeriJet
- IBC Airways
AWB prefix 106- — Shiipp assigns Caribbean Airlines automatically.
Add packages to the manifest
In the Available Packages panel, search for packages by tracking number, customer name, or user code. Select the packages you want to include and click Add to Manifest.
Review the manifest summary
Before changing the status, verify the summary panel:
- Total package count
- Total weight in both LBS and KG
- Per-courier breakdown — how many packages and total weight per courier partner
Set status to Ready
When the manifest is finalized and packages are staged for pickup, change the status to Ready. Shiipp automatically sends an email notification to all courier partners who have packages on this manifest, letting them know their freight is ready for collection.
Set status to Shipped
Once the flight departs, change the status to Shipped. Courier partners receive another email notification confirming their packages are in transit.
Email notifications to courier partners are sent automatically when you move a manifest to Ready, Shipped, or Completed. No manual emails needed.
Removing Packages from a Manifest
Open the manifest detail view, select the packages you want to remove, and click Remove. The packages return to available status and can be added to a different manifest.Deleting a Manifest
A manifest can only be deleted when it contains zero packages. Remove all packages first, then use the Delete option from the manifest detail view. This prevents accidental deletion of manifests that still hold active freight.Exporting a Manifest
Click Export from the manifest detail view to download the manifest in a format suitable for customs filings or airline documentation.Audit Trail
Every action taken on a manifest is logged automatically:What the audit log captures
What the audit log captures
- The user who made the change
- The timestamp of the change
- The previous and new status
- Any remarks entered at the time of the status change