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A manifest in Shiipp groups a set of packages into a single flight container that travels together to its destination. Building a manifest is how you move packages from your warehouse inventory into a trackable, dispatchable shipment — and how courier partners get notified that their freight is on the way.
This guide is for managers and above. You need at least the Manager role to create, edit, or change the status of a manifest.

Building a Manifest

1

Create a new manifest

Open the sidebar and click Manifests, then click New Manifest. A blank manifest form opens.
2

Enter the AWB number and flight details

Type the Air Waybill (AWB) number into the AWB field. Shiipp detects the airline automatically based on the numeric prefix:
AWB prefix 106- — Shiipp assigns Caribbean Airlines automatically.
After entering the AWB, fill in the Flight Date and any Notes relevant to this shipment (e.g., special handling instructions or customs reference numbers).
3

Add packages to the manifest

In the Available Packages panel, search for packages by tracking number, customer name, or user code. Select the packages you want to include and click Add to Manifest.
A package can only belong to one manifest at a time. If a package is already assigned to another manifest, it won’t appear in the available list. Remove it from its current manifest before reassigning it.
4

Review the manifest summary

Before changing the status, verify the summary panel:
  • Total package count
  • Total weight in both LBS and KG
  • Per-courier breakdown — how many packages and total weight per courier partner
Correct any discrepancies now. Adding or removing packages after a status change is possible but generates an audit log entry.
5

Set status to Ready

When the manifest is finalized and packages are staged for pickup, change the status to Ready. Shiipp automatically sends an email notification to all courier partners who have packages on this manifest, letting them know their freight is ready for collection.
6

Set status to Shipped

Once the flight departs, change the status to Shipped. Courier partners receive another email notification confirming their packages are in transit.
7

Set status to Completed

After the destination confirms successful delivery, change the status to Completed to close out the manifest.
Email notifications to courier partners are sent automatically when you move a manifest to Ready, Shipped, or Completed. No manual emails needed.

Removing Packages from a Manifest

Open the manifest detail view, select the packages you want to remove, and click Remove. The packages return to available status and can be added to a different manifest.

Deleting a Manifest

A manifest can only be deleted when it contains zero packages. Remove all packages first, then use the Delete option from the manifest detail view. This prevents accidental deletion of manifests that still hold active freight.

Exporting a Manifest

Click Export from the manifest detail view to download the manifest in a format suitable for customs filings or airline documentation.

Audit Trail

Every action taken on a manifest is logged automatically:
  • The user who made the change
  • The timestamp of the change
  • The previous and new status
  • Any remarks entered at the time of the status change
You can view the full audit trail from the History tab on any manifest detail page.
Add remarks whenever you change a manifest status — especially for Shipped and Completed. A flight number or delivery reference in the remarks field makes disputes much easier to resolve later.